If the Royal Mail are upping their prices by inflation busting amounts then they need to improve their service. Both myself and April have been waiting for a parcel for nearly 2 weeks now. Amazon says that it's been delivered, and the post office say that they don't have anything at their depot so we asked Amazon to send us new orders which they kindly did or are in the process of doing so.
It was only yesterday that I noticed that our parcel had indeed be posted, it was thrown round the back entrance and had no doubtably been there since the 15th April. Having had half of the whole years rain in the month of April meant soggy packages.
Luckily mine was cellophane wrapped, April's fared less well. Wait here for our complaint.