So, the car was valeted last week but when they returned it the smoke smell was still there, the driver took it back so we're stuck with the courtesy car whilst they try something else. They've basically paid £500 to get a special biohazard clean. I think this is what they use to get rid of the smell of dead bodies.
I should get our car back today, although if it still smells or smells badly of something else we'll need to swap it out for a new car or get our money back.
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