I paid off my graduate loan last week, so cancelled my direct debit and thought that was the end of it.
Firstly, I received a letter telling me that I had cancelled my direct debit and that I had to recreated it.
Secondly, when I checked my accounts this morning they actually owed me money! Idiots! They had carried on with the direct debit anyway despite me cancelling it and more importantly had already paid off all my debt!
I called them up to sort it out and it's all fine, but they won't be refunding me till the 14! Bloody money grabbing gits!
One life gone bank. 2 more and i'll change.